Human Resources Services
Need a little help with your HR – we’ve got you covered here too. With certified HR professionals on board, we can help you build your programs to meet compliance. Here just are some of the services we provide. Give us a call and we’d be happy to discuss what we can do for you.
GAP ANALYSIS OF CURRENT HUMAN RESOURCE PROGRAMS
It can be a challenge to know exactly what you need to be compliant. Let Dunk & Associates take the guess work out of it for you. We will review your program and identify areas of weakness and any pieces that are missing. Following this analysis, Dunk & Associates can assist you in building the necessary policies, processes or training to keep you compliant.
POLICY REVIEW AND/OR DEVELOPMENT
Dunk & Associates has a large library of provincially-specific policies that are legally compliant. Let us customize our policies to suit your business needs. We don’t have what you need? We have professionals on staff who will assist you in developing policies to suit your needs.
PROCEDURE REVIEW AND/OR DEVELOPMENT
Dunk & Associates has a large library of processes. Let us customize our procedures to suit your business needs. We don’t have what you need or you don’t know what you need? Using your hazard assessment, we will outline the SOPs/SWPs you require to be compliant and we will use our on-staff professionals to develop any required procedures to ensure your legal compliance.
Dunk & Associates offers a quarterly Compliance Package program. It’s a lot of work to manage a business and its employees. The obligations for employers in Human Resources can be overwhelming and daunting. Our Compliance Package program is designed to provide you with the tools and resources you need to meet compliance and best practice standards. It’s also our way of ensuring program entrenchment into every part of your business.
Quarterly, we can provide a topic-specific package, such as discrimination and accommodations. This package consists of a few tasks and instructions to guide you through your requirements. Instructions tell you what you need to post, what you should address in a talk, any legislative notices, etc. The purpose of the package is to provide you with a systematic approach to ensuring your programs are implemented successfully and all of your annual requirements are covered. The packages takes all legislation into account, so all requirements are met.
OUTBOUND SERVICE CALLS
Dunk & Associates supports our programs with our unique service philosophy. Long story short, we believe in providing you with the supports you need. As part of our consulting services, we will call regularly to check on how you’re doing and support you in the process.
Through our Systems 24-7 Program, Dunk & Associates offers organizations with access to our bank of over 15 human resources training courses. Courses cover a variety of topics and are offered in English and French. All courses are written by qualified professionals. Click here to see our bank of courses.
We don’t have what you need? Dunk & Associates’ has adult educators and professionals on staff to help design and develop the training you require. Contact us for more details.
Dunk & Associates has a large bank of posters in a variety of topics. We don’t want to toot our own horn – but they are pretty good. With graphic designers on staff, we like creating powerful visuals for your company. Print our posters, post them, and share them! Don’t see something you want? You can always ask us to create it!
Dunk & Associates hosts a variety of webinars each year. By using our services, we provide you with complimentary access to our webinars that will cover various human resources topics.
During the webinar, you have a chance to interact, contribute and ask questions. All webinars are recorded and made available for download for later reference or sharing.
See our list of scheduled webinars here.
Clients receive our complimentary monthly e-newsletter which is focused on providing resources, articles and legislative updates that can be applied both in the workplace and at home.
PROFESSIONAL AND TECHNICAL SUPPORT
Our office is open Monday through Thursday 8:00 am to 7:00 pm (EST) and Friday 8:00 am to 4:30 pm (EST).
Technical Support: All Systems 24-7 clients receive complimentary technical support services via telephone or email. User guides are provided that will easily walk you through both the administrative and user functions. However, if more help is required, we will be there to help.
Professional and Program Support: Clients are assigned a Client Services Representative to be their main contact at Dunk & Associates. This team, along with our safety and HR professionals, support clients by answering questions, providing guidance and developing content. Examples of these services include policy review/development, claim review and training module creation. We can even check in on clients by making regular outbound phone calls to highlight certain program requirements or to see how things are going.
QUARTERLY TALK AND QUIZ
Many companies have implemented monthly, weekly or even daily toolbox talks to discuss important information about safety or other topics. Having these talks are quick ways to get in training or reminders to reinforce your programs. The best way to retain information is to reinforce. Never had a toolbox talk and don’t know where to get started? Dunk & Associates can help!
We have a large bank of existing talks in a variety of topics, and with Systems 24-7, we post a new topic quarterly in human resources. Using Systems 24-7 to deliver our talks makes it easier, as it can often be tricky to get everyone in one place at once. We help you make it simple.
ON-SITE TRAINING AND COACHING
Could your staff need a little hands-on training, such as accommodation or fity for duty? Dunk & Associates’ professional staff can be on-site to help train and coach using our hands-on approach. Training will be documented and recorded, to ensure your legal compliance.
Have an investigation that is perhaps out of your scope – such as a case of inappropriate behaviour? Our professionals can be called upon to help you with the investigation process. We will help you to thoroughly investigate any concern, create a report and follow-up with you should action be required. Investigations don’t have to be scary – we’re here to help.