This course is only applicable in Ontario. The goal of the Accessibility for Ontarians with Disabilities Act (AODA) is to make Ontario accessible by 2025, by creating and enforcing accessibility standards. These standards are rules that businesses and organizations in Ontario must follow to identify, remove and prevent barriers so that people with disabilities will have more opportunities to participate in everyday life. This course covers the purposes and principles of the AODA, IASR and Ontario Human Rights Code. In addition, participants will learn to recognize the barriers to accessibility and how to interact and communicate with people with various types of disabilities, including those who use assistive devices or require the assistance of a service animal or support person.