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Regardless of the size of the organization - whether it's a large corporation, a small company, or even a home-based business – everyone requires good communication skills if they want to succeed. This course will help employees learn how to get their messages across in the right way. Material covered includes key components to effective communication, the different types of communication, considerations for electronic communication, barriers to listening, how to use active listening, key components when responding, and conflict resolution.

Human Resources

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