Topic Training Retention: To retain or not to retain?
- graphicdesigner7
- Jun 5
- 2 min read
Congratulations! You have completed your training and have waited out the 60-day full implementation period. What’s next? It’s time to evaluate. Our evidence submission templates will guide you through this process and we will focus on the Training Retention portion of the evaluation. This is found within the “What did you learn?” section.
We’ve learned from previous submissions that the validators focus heavily on retention. Retention has been identified as a key indicator of success in HSEp. Employee retention is measured during the evaluation stage. This shows the validator that what employees have learned has been retained, ensuring they are competent in their roles and responsibilities for this topic.
To successfully measure retention within your workplace, you are required to conduct interviews/surveys with a sample of randomly selected employees from different impacted departments. Impacted means those parties who received the majority of the training and the main individuals responsible for enforcing your topic/program. As you must provide proof that training has been retained, these interviews/surveys must be documented with the exact date, the full name, and position of the employee. These interviews/surveys will act as the proof for this piece of the evidence submission.
You may be wondering, how many employees must be interviewed? This number is dependent on the number of employees in your business. The WSIB typically wants 20% of the employees to be interviewed/surveyed, however, for your submission only 3 to 5 examples are required due to sizing limitations of your submission.
Some tips to help with training retention evidence:
Your interview/survey must be related to the topic. Questions must be based on initial training. This helps to determine if training is being retained as you are using the actual questions from training. Only use 2-3 questions from the specific topic training.
As you interview staff, it is also important that you interview/survey different employees for each topic(s). This is to show the validators at WSIB that you are ensuring a good sample is being taken of your staff’s knowledge and provide a broader picture of your overall workforce.
After the interviews/surveys are completed, you need to answer the questions at hand:
Was training retained?
How do you know this?
Do employees understand and follow the procedure?
As the goal of this section is to successfully state that training has been retained, those involved in your interviews/surveys must get their questions right. If staff are not getting the questions correct that is ok, but you must have an action plan to address how you will ensure training is retained.
As with all attachments for your evidence board, your file must be PDF or Word Doc. as these are the only acceptable formats the WSIB will accept. Please be advised that Google docs are not acceptable.
As always, we are here to support you through your journey in the HSEp. Feel free to reach out to us with your questions by phone (1-866-754-8839) or by email (excellence@systems24-7.com)
