LEADERSHIP TRAINING & SKILLS DEVELOPMENT: FINANCIAL WELL-BEING

Wednesday, August 18, 2021  |  1:00pm - 2:00pm EDT

As employers, we often have access to a whole channel of information and resources when it comes to financial health. We talk to accountants, banks, and other professionals about forecasting, investments and more. But with this treasure-trove of information, do we ever share it? How is financial well-being related to safety and "healthy" employees. Why is Dunk talking about this? Well, do you have a lot to learn...and start sharing.

LEADERSHIP TRAINING & SKILLS DEVELOPMENT: INFECTION PREVENTION AND CONTROL

Wednesday, September 15, 2021  |  1:00pm - 2:00pm EDT

When SARS and H1N1 hit, many thought we'd seen the worst of it. But nothing could have prepared us for the COVID-19 pandemic last year. For those that weren't in healthcare or food services, the words "infection prevention" were probably rarely heard. The reality is, EVERYONE needs a good infection prevention and control program. Whether COVID-19 sticks around or disappears, there are always risks of infection in the workplace. One uncovered sneeze during flu season can set your workplace into a spiraling chain of absenteeism. What are the lessons we've learned and the take-aways needed? Let's prepare now so we don't get caught in the dark again.

RÉCLAMATIONS 101 (NATIONAL) FRANÇAIS

Mardi 21 septembre 2021  |  13:00 - 14:00 HNE

Ce webinaire animé par Dunk & Associés vous en apprendra plus sur la gestion efficace des réclamations. Nous discuterons des meilleures pratiques et aborderons des scénarios de cas spécifiques pour vous permettre de développer vos compétences. Quels sont vos rôles et responsabilités? Comment fonctionne un programme efficace de gestion des réclamations? Quelles informations pouvez-vous tirer de chacune des réclamations? Le contenu s'applique à toutes les provinces/territoires. Vous aurez également l’occasion d’échanger et de poser toutes vos questions.

LEADERSHIP TRAINING & SKILLS DEVELOPMENT: LEAD BY EXAMPLE; BE THE COACH YOU WISH YOU HAD

Wednesday, October 20, 2021  |  1:00pm - 2:00pm EDT

Have you ever had that one really great coach or mentor who was just able to push you to that next level? If not, have you ever watched a Ted Talk to an interview and just drank the words that the person was saying? Not all of us are great public speakers, but we all have our own unique and hidden talents. That's what makes us amazing. How do we pull from this to inspire and motivate others? How can we lead by example and be the coach we wish had? Why is this this important? Can't someone else do it? Save your spot and discover why we all need to be better coaches.

LEADERSHIP TRAINING & SKILLS DEVELOPMENT: HEALTHY ME, HEALTHY YOU

Wednesday, November 17, 2021  |  1:00pm - 2:00pm EDT

Have you ever heard us talk about the "ripple effect"? How changing one thing can often change tens of others, and even ones you didn't even know would be impacted? How does getting healthy (whatever that definition means to you) encourage others around us to be healthy. A smile might be contagious, and so is good health.

LEADERSHIP TRAINING & SKILLS DEVELOPMENT: FEELING SECURE IN A DIGITAL WORLD

Wednesday, December 15, 2021  |  1:00pm - 2:00pm EDT

More and more programs are moving to online-based solutions. Our banking is now done online, ordering groceries, shopping for Christmas presents, and more. Do you know the things to look for to keep yourself secure? Join this interactive webinar to discover how you can get secure in a digital world. Be prepared to engage through activities and polls and bring a long some of your pressing questions! Everyone is invited to join. These are skills which can be used both at work and at home.